How To Order
Due to the nature of our business, we have had to provide a number of alternatives in both the way you can order and make payment for goods. You can use any of the following methods:
Order most items online with our secure checkout form. This is simple and easy with all Credit Card payments being processed via the Commonwealth Bank Secure Web Site and not by us. This is the best level of Credit Card protection currently available in the World. Audio Trends has absolutely no access to your details. However, please note that we may require additional photo ID (Drivers Licence) before any goods are dispatched. With modern technology it is easy to scan or even photograph both sides and email them back to us in an instant. We apologise for any inconvenience, but are sure that all legitimate customers will understand this extra security precaution.
2. Phone To Order
Due to some Supplier distribution restrictions, a number of products are marked Phone To Order. These can only be ordered by Phone and then (1) collected from the store (a deposit of between 10% and 30% is usually payable); or (2) by one of the following methods.
3. Credit Card Orders
If you would prefer not to buy online or the goods you wish to purchase are marked as Phone To Order then simply Download Order Form and complete as required and then Fax to (03) 9874-3269 or Scan/Email to us at firstname.lastname@example.org. You can pay by American Express (there is a 2.5% surcharge on Amex), Visa & MasterCard. Your Card is only charged when goods are in-stock and ready to be shipped. Your details are maintained in a safe and secure area and then shredded after 90 days. However, please note that as with online orders, we may require additional photo ID (Drivers Licence) before any goods are dispatched. With modern technology it is easy to scan or even photograph both sides and email them back to us in an instant. We apologise for any inconvenience, but are sure that all legitimate customers will understand this extra security precaution.
4. Direct Deposit/Electronic Funds Transfer
Direct Deposit/EFT is also OK. Download Order Form which has our banking details and then Fax a copy to (03) 9874-3269 or Scan/Email to email@example.com and we will contact you to arrange delivery.
5. Cheque/Money Order
Download Order Form and complete as required (no need for Credit Card details) and post with Bank, Business, Personal Cheque or Money Order to:
Audio Trends, P.O. Box 826, Heathmont, Victoria, 3139.
Goods will only be dispatched once Cheque has cleared which can take several days.
Yes, we have a very nice 'bricks & mortar' showroom! You can purchase all of the products listed on our web site by simply coming by during business hours Monday to Saturday. It is a good idea to ring ahead and make sure the item you are wanting is in stock.